Lori Malcolm serves as the first Chief Culture Officer for United Way Worldwide where she is focused on building a high-performing culture across a network of more than 1800 local United Ways in more than 40 countries. As United Way fights for the health, education and financial stability of every person in every community, Ms. Malcolm brings her expertise in systems, strategy and excellence at an important time in the organization’s history. Working with a diverse staff across the worldwide network, she is playing a critical role in connecting culture with the network’s transformation to a business model focused on engaging individuals, while leaping forward in digital strategy. Her responsibilities encompass the organization’s People functions including Recruiting, Talent Development, Learning & Conferencing, Human Resources, and Operations Excellence.
Prior to joining United Way Worldwide, Ms. Malcolm held senior roles for industry-leading organizations known for their strong cultures of performance and execution. Ms. Malcolm led Recruitment Marketing and Diversity Recruiting at Walt Disney World, IT Recruitment and Organizational Effectiveness at Walmart, and served as the SVP Human Resources and Talent at the franchised concept, Checkers and Rally’s Restaurants. She brings a systems approach to her work that builds upon her engineering background, including 10 years developing and selling technology solutions with IBM, Corp.
Lori earned a Bachelor of Science in Operations Research and Industrial Engineering from Cornell University and has served on numerous nonprofit boards and industry associations focused on her passion to help others live better, healthier lives. She and her husband, Phil, reside in Tampa, FL and have four children between the ages of 21and 28 who live in Japan, New York, Los Angeles and Miami.